Shipping, Purchase, and refund policy
Shipping, Purchase, and Refund Policy
These Terms and Conditions of Purchases and Refunds (“Terms”) govern all product and service purchases from Green Bee Pharms LLC ( “Green Bee Pharms”, “us”, “our”, or “we”) via greenbeepharms.com (the “Website”) or from any other source. If you have any questions about these Terms, please contact us at:
Green Bee Pharms LLC
P.o. Box 1083
Brattleboro, VT, 05301
We offer legal industrial hemp that is grown pursuant to a cultivation and processor license from the Vermont Agency of Agriculture; Food and Markets. Vermont has implemented an agricultural pilot program under Section 7606 of the 2014 U.S. Farm Bill. The Farm Bill defines ‘‘industrial hemp’’ as the plant Cannabis sativa L. and any part of such plant, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis. As there may be trace amounts of THC, Green Bee Pharms makes no guarantee as to the lawfulness of any product offered on the Website or that you will be able to pass a drug test after consuming products available on the Website.
None of the products listed on the Website have been approved by the Food and Drug Administration (“FDA”). By using this Website, you acknowledge that you understand that the statements regarding our products have not been evaluated by the FDA; that our products are not intended to diagnose, treat, or cure any disease or ailment; and that results from our products may vary. Always check with a physician before trying any new dietary supplement, medicinal herb, or botanical extract.
Although Green Bee Pharms ships throughout the U.S., we encourage all of our customers to do their own research into their individual state and local laws.
Please understand that even though we screen three times for mold, it still can occur in your product. if you have any product that appears moldy, send us a photo at firstname.lastname@example.org and we’ll evaluate the product for you. after a thorough review, we will determine if it is worthy of a refund. in which case the customer pays the shipping.
We may set limits on the number of products that you may purchase on the Website. These limits may be based on factors such as product availability. If we determine after you make a purchase that some or all of the products you have ordered are not available, we will either refund the entire purchase or the portion of the purchase that is no longer in stock.
We accept the following methods of payment for purchases made through our Website: Visa and Mastercard. All listed purchase prices are in United States dollars and we do not accept foreign currencies.
After you make a purchase on the Website, we will present you with a confirmation page and/or send you a confirmation email with an order reference number. It is your duty to confirm that an order was placed. If you do not receive a confirmation page or email, we will not be responsible for any losses you sustain.
We need two full business days to process any order received, Monday through Friday, 9 am-5 pm EST. The average delivery time is five to seven business days. Please allow seven business days before contacting us with any questions concerning the status of your order.
We only ship our products within the United States. All packages are sent according to customers’ shipping method requests (e.g., ground vs. two-day or three-day). We offer free standard shipping on all orders of $45.00 via USPS. We provide tracking numbers at the time of shipping. If you did not receive a tracking number, check your spam folder.
All products sold will come in heat-sealed bags, and/or commercial grade vacuum-sealed bags, with generic return information.
All orders also come with a standard “Notice to Law Enforcement” and a copy of the test results for that product’s corresponding batch. We do not include a bill of lading or an invoice inside the package. Generally, we ship with USPS.
For any specific shipping requests or questions please send a message to email@example.com. For inquiries into USPS package deliveries, please visit the USPS F.A.Q. and for inquiries into UPS package deliveries, visit the UPS F.A.Q.
Risk of Loss
The risk of loss and title for any items you purchase from us pass to you upon our delivery to a carrier. In addition, Green Bee Pharms is not responsible for any order that is: stolen outside of the customer’s address, lost in transit, not delivered, or seized.
In addition to shipping fees, products purchased on the Website may be subject to a non-refundable order processing fee.
Our products are intended for use by you and are not intended for resale to third parties. If you resell our products, you do so at your own risk.
Refunds and Exchanges
Our orders are 100% customer satisfaction guaranteed as long as the package is unopened and un-damaged. We will either refund or replace products if a customer is not satisfied with a purchase, with the exception of any shipping or other fees. We reserve the right to require you to return any products you have purchased prior to refunding or exchanging your order.
Limitation of Liability and Indemnification
By purchasing any product on the Website, you agree to indemnify, defend, and hold harmless Green Bee Pharms and its agents, managers, officers, directors, representatives, and employees from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.
In no event will you be entitled to recover from Green Bee Pharms any indirect, consequential, incidental, punitive, exemplary, or special damages, or any damages for loss of data, profits, revenue, reputation, business, or goodwill, even if Green Bee Pharms has been advised of the possibility of such damages.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
The Website, as well as our goods and services, are not intended for or directed to anyone under 18 years of age. We therefore do not knowingly collect personal information from anyone under 18 years of age. If you are under 18 years of age, do not use the Website and do not provide us with any personal information.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
– “Social Media Plugins” The Website may use social media plugins to aid social media sharing or for other purposes. These plugins do not track personal information about Users. We do not control any of the content from the social media plugins and recommend that you review these third-party social media platforms’ privacy policies.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, bitcoin and other coin addresses), email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud;
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
-Monitor and analyzing site traffic, usage, trends, and activities related to our services or the Website, and diagnosing technical problems, administering the Website, or providing or displaying content;
-Process payments, verifying purchases or transfers, or servicing orders or accounts; and
-Permit you to access and interact with interactive features of the Website.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress and Siteground to power our online store–you can read more about how WordPress uses your Personal Information here: https://wordpress.org/about/privacy/. And you can read more about how Siteground uses your information here: https://www.siteground.com/viewtos/privacy_policy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES TO THIS POLICY:
We reserve the right to revise the Policy. The Effective Date of this Policy is set forth at the top of this webpage, and this Policy supersedes any and all prior versions. If we materially change the way we collect, use, or disclose Users’ information, we may notify Users prior to said change by email and/or by inserting a prominent notice on the Websites.
You can reach us at
Green Bee Pharms LLC
P.o. Box 1083
Brattleboro, VT, 05301